Best Time To Visit

If you are looking to avoid holiday crowds and high prices, then the best time to visit Cancún is from May to November, particularly in September and October. However, these two are also the rainiest months. If you prefer escaping the cold winter to relax in the sun, book your trip in December or January, the high season in Cancún.

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Tourist Tax

As of April 1 2021, international travellers that are 15 years or older visiting the Mexican state of Quintana Roo, where Cancún, Tulum, Playa del Carmen, and Cozumel are situated, are required to pay a tourist tax known as Visitax.
This payment can be made before, during, or after your trip, but it must be paid before boarding your departure flight.

At the time of writing, the Visitax costs $224 Mexican pesos (USD $11) per visitor. Once the payment is made, you will receive a QR Code that must be shown at the airport before leaving Mexico.

Below is the official government website of Quintan Roo:

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Website: www.visitax.gob.mx/sitio/

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Passport/Visa

Visa exemption applies to citizens of all EU countries, most countries in the Americas, Australia, New Zealand, Japan, South Korea, and more. Both tourists and business visitors from these countries may stay in Mexico for up to 180 days. For Russian, Turkish, and Ukrainian passport holders, electronic authorisation (SAE) is required, which then grants travellers from these countries the right of a single entry followed by a stay of up to 30 days. Please consult an official source/consulate in your home country for the latest information on visa requirements.

When travelling to Mexico, you will need to fill out a Forma Migratoria Múltiple (FMM), which is essentially a visitor's permit for Mexico. All travellers are encouraged to do so online prior to travel and present the printed out document upon entering the country.

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Website: www.mexicotouristcard.com

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Cancún Airport International

Cancún Airport International (CUN) is Latin America's 4th busiest airport. Located outside the city of Cancún at km 22 of the Cancún-Chetumal highway, the approximate transfer time to Cancún’s City or Hotel Zone is 20-30 mins. Buses, shuttles, private transfers, VIP vehicles, and limousines are available for pickup and every terminal has a designated taxi service available. A public modern air-conditioned bus service to Cancún’s central bus station is available outside Terminal 2.

Address: Cancún Airport International, Cancún

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Website: www.cancunairport.com

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Public Transport

Cancún's central bus station is located at the corner of Avenidas Tulum and Uxmal, offering excellent and regular connections to most touristic destinations. A regular shuttle transfer to Playa del Carmen leaves every 15-30 minutes. The frequent local bus service between the Hotel Zone and downtown Cancún (R-1 or R-2 buses) is quite efficient and runs 24 hours.

Buses stop on hand signal and will often leave before everyone is seated; bus stops are marked with a blue and black sign with a picture of a bus.
You can buy tickets on board but don't forget to check your change before taking your seat.

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Taxi

Taxis are a common mode of transport in Cancún and Mexico. Despite warnings to agree on a price before getting in, one should know that all taxi drivers belong to a syndicate, and there is an official fixed price list split into various zones that all taxi drivers must carry (also available in all hotels). Taxis in the Hotel Zone are more expensive than downtown, and a standing taxi always costs slightly more than one flagged down from the curb. A couple of alternatives are the Cancun Cab taxi service that serves all over Cancún and reserving a ride with Uber, which is back in the city following problems from the local taxi unions.

Cancun Cab:

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Phone: +52 998 840 0321

Website: www.cancun-cab.com

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Post

The postal service in Mexico is very slow and often not very reliable. Sending anything of importance or value is usually safer by courier service.

Cancún’s main post office is located in the city centre where stamps or postcards can be found; mailboxes are red and easy to recognize.

Address: Sunyaxchen and Ave. Xel-Ha, Cancún

Email: contacto@correosdemexico.gob.mx

Phone: +52 800 701 7000

Website: www.portal.correosdemexico.com.mx/portal/

More Information: On Mercado 28, at the corner of the Avenue

Pharmacy

There are two types of pharmacies in Mexico, the regular Farmacia and the Farmacia Similares. The former sells well-known brand medications whilst the latter sells cheaper non-branded medicines. Prescriptions are generally not required for anything, and most medicines are widely available. You can find a Farmacia on almost every corner within Cancún's downtown, with several located in the Hotel Zone. Many Farmacias are open 24 hours and offer a delivery service for a small surcharge.

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Telephone

Country code: +52
Area code for Cancún: 998

Please note that not all international mobile phones will work in Mexico and it is therefore best to check with respective providers beforehand to ensure service.

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Electricity

110 Volt. Hotels usually offer voltage converters for 220 Volt devices.

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